Information We Collect

When you interact with avionexoria's platform, we collect different types of information to provide you with personalised financial education services. This includes information you provide directly and information we gather automatically.

We only collect information that's necessary for delivering our educational services. You can choose what additional information to share through your account preferences.

How We Use Your Information

Your information helps us create a better learning experience tailored to your financial education goals. We're committed to using your data responsibly and transparently.

We use your information to provide course recommendations based on your progress, send educational updates you've subscribed to, and improve our platform's functionality. We also analyse usage patterns to understand how students engage with different learning materials.

When we process your payment information, this is handled by secure third-party payment processors who comply with international security standards. We don't store complete payment details on our servers.

Data Protection and Security

Protecting your information is fundamental to everything we do. We implement multiple layers of security to safeguard your personal and educational data.

Our security measures include encrypted data transmission using TLS protocols, secure server infrastructure with regular security updates, and restricted access controls ensuring only authorised personnel can access your information when necessary for platform operations.

We conduct regular security audits and maintain backup systems to prevent data loss. All team members receive training on data protection principles and sign confidentiality agreements.

Your Rights and Choices

Under UK data protection laws, you have significant control over your personal information. We respect these rights and make it easy for you to exercise them.

You can request access to all personal data we hold about you, including your learning progress and account information. If any information is incorrect, you can ask us to correct it. You also have the right to request deletion of your account and associated data.

You can withdraw consent for marketing communications at any time through your account settings or by clicking unsubscribe links in our emails. This won't affect essential service communications related to your courses.

If you believe we haven't handled your data appropriately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) in the UK.

Data Retention and International Transfers

We retain your information only as long as necessary to provide our services and comply with legal requirements. Different types of data have different retention periods based on their purpose and legal obligations.

Account information and learning progress are kept while your account remains active and for two years after closure to comply with educational record requirements. Marketing communications data is deleted within six months of unsubscribing.

Some of our service providers may be located outside the UK. When we transfer data internationally, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses approved by UK authorities.

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our platform. These small files help us remember your preferences and provide personalised content recommendations.

Essential cookies are necessary for basic platform functionality, such as keeping you logged in and maintaining your course progress. Analytics cookies help us understand how students use our platform so we can make improvements.

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect platform functionality and your learning experience.

Third-Party Services and Partners

To provide comprehensive financial education services, we work with carefully selected partners who help deliver specific aspects of our platform functionality.

These partners include payment processors for handling transactions securely, email service providers for course communications, and analytics services to help us understand platform performance. All partners are contractually required to protect your information.

We conduct due diligence on all third-party services to ensure they meet our privacy and security standards. We never share more information than necessary for them to provide their specific service.

If you have questions about specific third-party services we use, please contact us and we'll provide detailed information about data sharing arrangements.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, and industry best practices. When we make significant changes, we'll notify you through your registered email address.

Minor updates, such as clarifications or contact information changes, will be reflected immediately on this page with an updated "Last Modified" date. We encourage you to review this policy periodically.

If changes affect how we use your existing information, we'll seek your consent where required by law. Continued use of our platform after policy updates constitutes acceptance of the revised terms.